CHANNELS & OTAs

Channel Management Without the Hassle

Utilise Booking Channels to increase your Online Exposure

Many properties rely on channels and OTAs to help fill their rooms. As the number of channels continues to grow it can become time-consuming and confusing to keep track of pricing, allocations and availability manually.

Whether you want to manage room allocations to your website or third parties, update availability, add unsold rooms back into allocations or receive incoming bookings directly into your PMS, automating this process will significantly reduce errors whilst saving you time and helping you drive sales.

With Alacer's Channel Management software you can maximise your online exposure by automatically distributing rates and inventory to all channels, from one place, to help you secure more online bookings.

Saves You Time

Automatically distribute up-to-the-minute rates and availability to major channels & OTAs. Configure allocations and set to release unsold rooms based on contracted terms. View bookings, see remaining allocations and analyse agent performance.

Availability is automatic so no over-booking

Avoid Overbooking

Third-party bookings are instantly uploaded to the Property Management System, eliminating the need to re-key data. Availability is automatic meaning no overbooking, you can confidently make all rooms available to all channels to maximise your online exposure and secure more reservations.

Track reservations against booking agents

Agent Performance

All reservations are tracked against booking agents to allow you to review channel performance and get an accurate view of where you are selling your rooms and for how much.

Alacer's unique 'one-system' solution helps both of our properties ensure they deliver a personal service by streamlining their busy operations, we saw a noticeable increase in bottom-line within the first three months
Laura Degiorgio, Manager, The King Charles Hotel & The Inn on the Lake

Alacer has helped us to be much more efficient. We are able to access the system from the office or at home which is great, as any changes we made are instantly updated which makes coordination between different departments much easier and less time-consuming
Charles Ullmann, The Royal Oak

I would thoroughly recommend the Alacer PMS, particularly for a property with a wide range of operations like ours. The comprehensive range of modules and inherent lack of troublesome interfaces makes the system extremely attractive. The absence of up-front costs and a single, inclusive ongoing monthly fee also makes switching to Alacer an easy decision
Roger McPherson, Bicester Hotel, Golf and Spa

Alacer is an expertly thought out system, with a bespoke service & approach from day one onwards. Alacer listen to the industry and to their customers, producing a very relevant and modular based system that works. This is backed up by knowledgeable and customer focused staff, allowing the technology to talk for itself
Carol Ann Vereker, The Bell Inn & Hotel

Our installation ran very smoothly due to our trainer working closely with us to meticulously plan and execute our go-live. The staff got up to speed very quickly as the system is very easy to use and offers great functionality.
Laura Oliphant, The Coll Hotel

Whenever I have an issue the support team respond quickly and professionally. I would recommend Alacer to a property of any type or size as it includes features for all hospitality businesses.
Daniel Nutt, The Sitwell Arms Hotel

Frequently Asked Questions

How easy is it to set-up Channels?

We have vast experience of setting up channels for our customers. We'll work with you to map out your requirements during the implementation process and then you can leave the rest to us.

Is the Channel Management fully integrated with my PMS?

The Channel Manager is seamlessly integrated with Alacer's PMS so that rates and availability are updated on all channels in real time. Bookings, regardless of their source, flow directly into the PMS without the need for time consuming manual data entry and allocation.

How are the actual room rates managed?

Rates are handled via our Rates management tool, which enable rates to be uplifted by a certain percentage or monetary value by day of the week, occupancy and lead time to booking.

Will the system help to increase occupancy?

Customers have seen occupancy levels increase for many reasons, including by adopting an optimal rates strategy. With Channel Manager you can sell down to the last room, it also frees up valuable staff time to work on accurate rate strategies in order to optimise revenue and growth.

Should I hold back a portion of my rooms or do I need to make all rooms available to channels?

There is no need for you to hold back rooms. All bookings update your allocations in real-time so you can be confident that you will not overbook.

Which Channels & OTAs do you work with?

Our Channel Manager distributes your live inventory to a wide range of OTAs and integrates with Booking.com, Expedia and their affiliates, as well as SiteMinder and Synxis for channel aggregation.

Book A Demo Today

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