Yes. There is no limit to the number of dining areas you can set up in the system. You can easily track and analyse revenue associated with each of the different areas too.
All The Right Ingredients for a Successful Bar or Restaurant
A flexible and efficient way to manage reservations, events, menus and daily operations
Regardless of the size of your venue or how busy it gets, whether you offer casual or a fine-dining experience, you need to give your customers a smoother and faster service if you want to run a more cost-efficient business.
With Alacer's Restaurant software you can easily stay on top of table bookings, restaurant layouts, guest orders, tabs and bills as well as stock management, all from one place.
Easy Reservations
A visual reservation planner makes it easy for busy staff to book and seat customers. Suggest booking times to maximise availability without overbooking. Manage covers in line with kitchen capacity and balance of walk-in guests and hold back a portion of covers to accommodate residents.
Table Management
Create customisable restaurant layouts to offer more flexibility via a 'drag and drop' section designer. Schedule use of layouts using a built-in calendar and view guest history of table and food preferences to ensure returning guests are treated as VIPs.
Efficient Service
A visual interface makes it easy for busy servers to efficiently take orders. Supports a variety of ways to split tabs, including transfer to room, account or membership. Staff can create and apply discounts in a way that aids sales auditing and gift vouchers are easily redeemed via EPOS.
Repeat Business
Store customer data relating to previous reservations, cancellations, average spend and specific purchases and use the collected data to provide a highly personalised dining experience and to facilitate targeted marketing campaigns to encourage repeat bookings.
Web Bookings
Allow customers to book without having to pick up the telephone. Web reservations feed directly into the restaurant diary to eliminate overbooking. Fully customisable, it can be designed to match your current website and will send automated booking confirmations to customers and supports secure credit card payments.
Order & Pay at Table
Allow customers to order and pay for food & drink in a socially distanced manner. Eliminates queuing at the bar or waiting at their table for a member of your team to take their order
Takeaway/Click & Collect
Alacer makes offering home delivery and Click & Collect a breeze! Not only will you reach diners who may not wish to dine in, or have an enforced lockdown imposed on them, it can become a lucrative and important revenue stream for your business.
Business Analytics
Comprehensive reporting is at the core of the Alacer system allowing you to easily keep your finger on the pulse of your business with real-time graphical displays containing turnover, margins, key statistical trends and performance indicators.
Frequently Asked Questions
Does the system support multiple dining areas within the property?
Yes, all transactions from the time your guests arrive at your property can flow to the main restaurant bill.
I want to take reservations via telephone and online, should I be worried about overbooking?
No, with Alacer the restaurant diary gets updated in real-time as the reservations are made, regardless of the booking source.
Can I hold back a portion of my tables for residents?
Yes, it is very easy to block tables to ensure your resident guests are able to dine with you.
Can my servers take orders and payments at the table?
Yes, our software works on tablets meaning the server does not have to return to a main terminal to process orders, they are sent directly to the bar or kitchen. The tablets even support a wifi enabled PDQ for further efficiencies.
What type of food and drink establishments does Alacer support?
We work with gastropubs, bars, casual and fine-dining restaurants as well as hotels, spas and resorts with multiple dining areas and options.
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