A guest should be able to complete their booking in just a few clicks.
Online Bookings Made Easy
Offer customers a seamless web booking experience, all commission-free!
Having a web presence with the ability for guests to book online is considered a ‘must-have’ for forward-thinking hospitality businesses. But not all web offerings are created as equal, some may cause you extra work and can be expensive. A flexible solution which integrates with a core PMS will provide guests with a seamless experience and save you time, as the real-time feed means you are not having to re-key data, and it will give you confidence to make all availability bookable online as it is virtually impossible to overbook.
Whether you are a restaurant who needs an online reservation diary, a hotel who wants to get more web bookings, a spa or leisure club who want to allow guests to register for classes or book treatments, host events and want to sell tickets online or you want to create 'web only' offers or sell monetary and experience gift vouchers online, you can do it all without incurring any third-party booking or commission fees.
With Alacer's web engines you can offer customers all your services via your own website, with a consistent look & feel that is easy to use. Fully responsive and highly customisable to match your company branding, it works equally well on a PC, tablet or mobile device.
Fast & Convenient
Allow customers to make a reservation without having to pick up the telephone and increase profits by offering direct bookings that are not subject to commission-fees. All booking data is updated in real time ensuring you do not overbook or over-commit resources.
Responsive Design
The online booking engine is highly customisable, may be designed to match your company website and is fully responsive, so works on a PC, tablet or mobile phone..
Accurate & Secure
Removes the potential re keying errors often associated with manually transcribing data. All payments are safe and reliable, using fully tokenised credit card details.
Upsell Opportunity
Allow your guests to personalise their stay and book additional items to enhance their visit. Create bespoke packages to increase sales during seasonal periods. Drive repeat business and associated spend by offering discounts for bulk booking.
Frequently Asked Questions
How many clicks will it take for a guest to make a booking?
Can the theme of my booking engine be customised to match my company branding?
Yes, our design team will work closely with you and your website developers so your booking engine mirrors the look and feel of your company website.
Can guests select dates and view calendar availability?
Yes, the calendar view will display live availability and rates.
Am I still able to send automatic booking confirmations, reminders and post-stay emails?
Yes, treat the booking engine as an extension of the core Alacer system. All web reservations will follow the same process as bookings you take in person or via the telephone.
Will I be able to offer up-sell extras before checkout?
Yes, it is very easy to promote additional items for guests to select which will help to drive additional revenue for the business.
Yes, availability is displayed in real-time and reflects all bookings, regardless of their source.
Does the booking engine only work for hotel rooms?
No, the Alacer booking engines can be configured to accommodate hotel bookings, restaurant reservations, leisure classes, spa treatments and gift vouchers. It is commonplace for properties to use a combination, so they can consistently give their guests the seamless experience they demand.
Do the Alacer booking engines only work with the Alacer PMS?
Yes, all of our web booking engines are designed to work exclusively with the core Alacer PMS.
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