We build the implementation process around the bespoke needs of each customer. Customers get a dedicated Implementation and Training resource who oversees the entire project, ensuring the highest quality and customer satisfaction.
Ongoing Assistance
We work closely with you throughout the entire implementation process to ensure you become competent and confident using the software. We'll periodically check in post 'go-live' to ensure you stay on track and maximise the use of the system.
Proven Implementation Workflow
All projects work from a blueprint plan which is proven and has been successfully adopted by hundreds of hospitality businesses.
The training was excellent and the Alacer Team provide a great service.
Hampton Manor
The training we received was second to none and the support we continue to receive is commendable
The King Charles Hotel & The Inn on the Lake
Our installation ran very smoothly due to our trainer working closely with us to meticulously plan and execute our go-live. The staff got up to speed very quickly as the system is very easy to use and offers great functionality
Laura Oliphant, General Manager, Coll Hotel
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