Streamlined processes ensure fast and efficient check in and check out for you and your guests.
Easy-to-read visual displays give you a clear picture of what’s happening throughout the hotel, so you can book every detail of your guest’s stay from one central point.
Hotel Manager gives you complete control of group bookings, preferences and billing and the ability to import guest rooming lists directly.
Build up a rich profile of guest details complete with reservation history, preferences and detailed spending habits, enabling you to offer a more personalised service and deliver targeted marketing communications.
Stay in control of your rates and drive revenue and yield.
Easily view availability, sell and up-sell rooms with all relevant rates information automatically displayed for each type of room and each day – no need to remember or refer to complicated rates structures.
Build and customise system prompts to ensure service standards are met and upselling opportunities are maximised.
Bedroom Reservations >
Step by step booking wizard ensures all guest requirements are correctly captured and entered directly into the system with a fast, logical and easy to train process.
Tailored displays for specific processes including arrivals, departures, no shows and in-house guests.
Customise reservation and check-in processes with configurable checklists to ensure that service standards are met.
Track and book optional items required.
Make linked reservations for other areas of the property, such as restaurant or spa, directly from the bedroom reservation.
Combine rates to build flexible reservations to meet guests’ exact requirements.
Enter guest booking requirements into the rate enquiry form to display all available rates and enable quoting and upselling.
Customisable registration cards, invoices and confirmation correspondence can be configured and then produced and emailed directly at the click of a button.
Colour coded availability charts allow drag and drop allocation, room reassignment and group bookings to be highlighted.
Guest Profiling >
Hotel Manager records every guest’s details and builds a rich profile including reservation history, preferences and detailed spending habits.
Link notes about guest requirements or preferences to the guest profile to appear on all future bookings.
Record and track guests’ source codes, booking methods and the purpose of stays to allow detailed analysis for future marketing.
< Bedroom Reservations
Group Management >
The group calendar provides a quick and clear overview of group bookings within the hotel.
All information is stored under a single, easily accessible, simple to understand group booking.
Fulfil group rooming requirements with the ability to block book and update reservations.
Rooming lists can be displayed on an Excel spread sheet and sent to the group organiser for completion of guest details which can be imported or reimported.
Flexible tab management allows groups to be centrally invoiced and settled, all rooms to be paid on departure, or anywhere in between.