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ALACER PAY - Seamless Payment Processing

Payments Simplified Across your Entire Operation

From look to book and stay to pay, hospitality done the seamless way

 

Payments in hospitality shouldn't slow your down—yet disparate systems, slow processing, and security headaches drain time and money for too many businesses. At Alacer, we're all about seamless solutions and now with AlacerPay, our all-in-one payment platform, your payments can be seamless too.

With AlacerPay, we're created and end-to-end payment system that integrates effortlessly with all Alacer applications, including EPOS. Say goodbye to managing multiple payment platforms, disjoined user experiences, unexpected costs, poor support, or fraud concerns.

AlacerPay offers one streamlined, transparent solution—supporting cards, ApplePay/Googlepay, pay-by-link, and MOTO.  Incorporating merchant services, online gateway, and next generation Android Wi-Fi enabled payment terminals.

Full tokenisation of cardholder data underpins PCI compliance, while pay-by-link automatically secures bookings without fraudulent chargebacks.

 

Hassle-free Payments

Take payments from any location such as reception, bar, restaurant, spa with mobile Chip & Pin payment Terminals.

Payment terminals

Latest Wi-Fi/cellular touchscreen payment terminals are fully integrated, for smoother payments deposits, pre-authorisations, and refunds. Add tips, split bill payments, supports Chip & Pin, contactless, ApplePay/GooglePAy and Order/Pay at table coming soon!

Secure and Efficient

By making payments fast and seamless, staff spend less time asking for payments, typing in numbers, and looking at their screens and more time connecting with guests.

Website payments

Accept payments via your website—with 3D secure payments are safe, minimising processing costs and chargebacks risks, whilst underpinning PCI DSS compliancy.

Pay-by-link payments

Automatically generate and send branded emails with payment links to allow secure online payments, staged deposits, or card tokenisation for telephone bookings eliminating fraudulent chargebacks.

Tronc Management

Optional external TRON Management bypasses the business entirely, minimising Employer NIC, saving you money!

Features At A Glance

Secure Tokenisation

Credit card details are replaced with an encrypted token so sensitive data is never seen or collected.

Acquiring

AlacerPay handles the acquirers too; integrated with the payment gateway, card network and the property's bank.

One-click payments

Card information is collected from the start and ready to use for additional charges.

Easy Refunds

When a refund is needed, staff can apply it in seconds - even without the card being presented.

Virtual OTA Cards

Alacer recognises OTA virtual cards and automatically processes the payment at a time set by you.

Pay-by-Link

Send payment links for guests to complete pre-payment prior to arrival to save queues at check-in.

Pre-Authorisations

Lets you easily take care of deposits, pre-authorisations and refunds, and keep track of payment status.

Payment Wallets

Supports payment methods linked to cards via phone app such as ApplePay and GooglePay.

Why You'll Love It

BETTER CASHFLOW: You will get fast access to funds, with next day settlements in 130+ different currencies.
SIMPLE & COST EFFECIVE: One provider, one contact for help and support, consolidating all of your card business for ease of management and best possible rates across the board.
STREAMLINE PAYMENT OPERATIONS: Automate and batch OTA virtual cards, reducing time spent on admin and making reconciliation effortless.
HAPPY GUESTS: Let your guests pay how they want—cards, Google/Apple Pay, or pay-by-link—whether they’re booking online, checking in on-site, dining at your restaurant, or buying gift vouchers, or event tickets.

 

Using Alacer for both our PMS and payment processing means we now benefit from having one contact for the entire end-to-end process

Washingborough Hall

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