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Property Management Made Simple

Powerful Software for Forward-Thinking Hospitality Businesses

Alacer's software takes care of every aspect of your hospitality business to make light work of providing an impeccable service that will delight your guests.  Streamline your daily processes, provide staff with tools to help them be highly productive and get live insights into your business, via one comprehensive software package.

Software Designed Specifically for the Hospitality Industry

Alacer was formed in 2005 with the objective of bringing a new approach to hospitality software and providing a single, flexible platform, removing the need for multiple systems with limited or poor integration, allowing even the most complex business to operate seamlessly. Today our software helps thousands of hospitality professionals work smarter, more efficiently and ultimately help them to provide a first-class service to their customers every day.



Software supported by industry experts

Industry Experts

We are 100% focused on helping hospitality businesses improve guest experiences and improve team efficiency.

Hospitality software for all businesses and budgets

Tailored For You

Our software is modular which allows us to offer flexible packages to suit the needs of all business types and budget.

Our customers are at the heart of what we do

Customer Focused

Our customers are at the heart of what we do. We listen and respond to their needs to ensure they get the most from their software investment.

100% commitment to the hospitality industry

100% Commitment

We focus solely on meeting the evolving needs of the hospitality industry. Our in-depth industry knowledge means that we are able to anticipate future needs and incorporate these into our software.

Support Hospitality businesses of all types and sizes

Client Diversity

Our customers reflect the diversity of the industry we serve and include businesses of all types and sizes ranging from gastropubs to resorts, multi-property hotel groups and restaurant chains. Customers use the modules and features relevant to them, knowing that whatever the combination, the solution will be seamless and scalable.

Meet the Alacer Team

Backed by Experts

Companies who choose to partner with Alacer do so with the knowledge that their business will be supported by hospitality experts. Our team are passionate about our customers and many are hospitality professionals who apply their knowledge and experience to the benefit of our customers.

Customer Case Studies

Nobody says it better than our customers, hear what they say about their experiences of using our software

The King Charles Hotel

Location: Gravesend & Gillingham, Kent

Property: 177 bedroom Hotel across two locations

Manor House Lindley

Location: Lindley, Huddersfield     

Property: Luxury Hotel with Restaurant & Leisure facilities

Alacer's unique 'one-system' solution helps both of our properties ensure they deliver a personal service by streamlining their busy operations, we saw a noticeable increase in bottom-line within the first three months

Laura Degiorgio, Manager, The King Charles Hotel & The Inn on the Lake

Alacer has helped us to be much more efficient. We are able to access the system from the office or at home which is great, as any changes we made are instantly updated which makes coordination between different departments much easier and less time-consuming

Charles Ullmann, The Royal Oak

I would thoroughly recommend the Alacer PMS, particularly for a property with a wide range of operations like ours. The comprehensive range of modules and inherent lack of troublesome interfaces makes the system extremely attractive. The absence of up-front costs and a single, inclusive ongoing monthly fee also makes switching to Alacer an easy decision

Roger McPherson, Bicester Hotel, Golf and Spa

Alacer is an expertly thought out system, with a bespoke service & approach from day one onwards. Alacer listen to the industry and to their customers, producing a very relevant and modular based system that works. This is backed up by knowledgeable and customer focused staff, allowing the technology to talk for itself

Carol Ann Vereker, The Bell Inn & Hotel

Our installation ran very smoothly due to our trainer working closely with us to meticulously plan and execute our go-live. The staff got up to speed very quickly as the system is very easy to use and offers great functionality.

Laura Oliphant, The Coll Hotel

Whenever I have an issue the support team respond quickly and professionally. I would recommend Alacer to a property of any type or size as it includes features for all hospitality businesses.

Daniel Nutt, The Sitwell Arms Hotel

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