Alacer is an all-in-one hospitality management system designed for hotels, restaurants, resorts, spa and leisure venues. It combines property management, booking engines, EPOS, events, payments, reporting and guest management into one connected platform.

Which hospitality businesses can benefit from Alacer?

Alacer is used by independent hotels, hotel groups, resorts, restaurants, bars, pubs, wedding venues, golf, spa and leisure venues and other hospitality businesses looking to manage multiple operations from a single system.

What features does Alacer offer for hotel management?

Alacer includes a fully integrated Property Management System (PMS) with reservations, guest management, billing, online booking engines, reporting and operational management tools.

How does Alacer streamline hospitality operations?

Alacer connects hotel management, EPOS, reservations, events, spa and leisure operations, reporting and payments through a single database. This reduces duplicate data entry, improves staff efficiency and provides complete visibility across the business.

Can Alacer manage hotels, restaurants and spas within one system?

Yes. Alacer provides one connected platform for accommodation, food and beverage operations, spa and leisure facilities, events, memberships and guest management.

Does Alacer include hospitality EPOS software?

Yes. Alacer includes integrated hospitality EPOS software for restaurants, bars, cafés, leisure venues and retail operations, fully connected to guest accounts and reservations.

Does Alacer include an online booking engine?

Yes. Alacer provides an integrated online booking engine that enables guests to make reservations directly through your website and helps reduce dependency on third-party booking channels.

What reporting capabilities does Alacer provide?

Alacer provides real-time reporting across accommodation, food and beverage operations, spa and leisure facilities, memberships, events, payments and overall business performance.

What are the benefits of using Alacer compared to separate hospitality systems?

Using a single integrated platform helps reduce administration, eliminate duplicate data entry, improve reporting accuracy, increase operational visibility and provide a consistent experience for staff and guests.

Why choose Alacer hospitality software?

Alacer combines hotel PMS, booking engines, hospitality EPOS, spa and leisure management, events, payments and reporting into one connected hospitality platform designed to help businesses operate more efficiently.

Alacer Software | Cloud PMS & Booking Engine for UK Hotels

The Home of Seamless Hospitality

For Hotels, Restaurants, Gastropubs, Resorts, Spas, Retreats and Events venues

Our Intuitive Software is Easy For Your Team to Learn and Use

No Hidden Charges or Commission Costs, Just One Monthly Fee

Improves Team Collaboration across the company

Cloud PMS & Hospitality Management Software

The Unified Cloud Platform for Hotels, Restaurants, and Resorts

Stop juggling fragmented legacy systems. Alacer’s all-in-one cloud property management system (PMS) unifies your hotels, restaurants, resorts, and spas into a single ecosystem. Empower your hospitality team to streamline operations, eliminate third-party commission fees with direct bookings, and deliver exceptional guest experiences across every department.

Built by Hospitality Experts since 2005

Eliminate the risks of unstable third-party software integrations and poorly connected tools. For over two decades, Alacer has specialised exclusively in the hospitality industry, delivering reliable software designed to help your team work smarter, reduce admin overhead, and elevate every guest touchpoint. Alacer focus solely on the hospitality industry, delivering tools that help your team work smarter and provide first-class service to your customers every day.

Modular Hospitality Solutions Built for Any Venue Size

Whether you run an independent boutique hotel or a multi-venue resort group, Alacer scales to fit your exact operations. Explore our core modules designed for:

Alacer offers software solutions to manage Independent and boutique Hotels and Hotel Groups

HOTELS & INNS

End-to-end cloud PMS, real-time inventory availability, and automated OTA channel management to eliminate overbookings

RESTAURANTS & BARS

Integrated point-of-sale (POS) systems, table management, and digital ordering solutions ranging from 'Order & Pay at Table' to 'Food-to-Go'

Alacer offers software solutions to manage Resorts and Leisure complexes

RESORTS & LEISURE

Comprehensive management tools to handle requirements for busy resort complexes, including multi-venue coordination and guest services

SPA & WELLNESS

Dedicated management for treatment bookings, day guest arrivals, practitioner rotas, resource scheduling, and class or group event coordination

Core Modules and Functionality

EVERYTHING YOU NEED FOR HIGHER STAFF EFFICIENCY AND NEXT LEVEL GUEST SATISFACTION

Complete Cloud PMS Control

Eliminate departmental silos and manage your entire business effortlessly from a single, robust cloud property management platform.

Commission-Free Bookings

Stop losing margins to third-party travel sites by turning your website into a high-converting direct booking engine..

Eliminate Overbookings Instantly

rotect your front desk from errors with real-time channel synchronisation that updates availability the second a room is sold.

Accelerate Table Turnover

Keep floor and kitchen teams synchronised to serve guests faster, manage tabs effortlessly, and maximise dining profitability.

Maximise RevPAR Automatically

Adjust nightly room rates based on live occupancy levels and lead times to capture maximum profit when demand spikes.

Generate Instant Cash Flow

Open up a lucrative income stream by letting customers easily purchase, and redeem digital vouchers online or on-site

Unlock High-Yield Ancillary Revenue

Handle complex leisure schedules and treatments while tying every incidental charge securely to the primary room bill.

Coordinate Complex Events

Manage multi-room conferences, weddings, and private functions with an intuitive calendar that prevents scheduling clashes.

Seamless Payment Processing

Secure credit card payments of bookings and services through tokenisation of card details, hosted payment pages, and POS terminals.

Optimise Inventory & Stock

Simplify stock-taking across multiple stock locations to ensure accurate stock reporting and optimised ordering.

Drive Recurring Membership Revenue

anage unlimited membership tiers, custom benefits, and automated renewals to secure predictable income and turn guests into lifelong advocates.

Data-Driven Business Insights

Turn real-time operational data into actionable intelligence with comprehensive reporting dashboards that track performance, revenue, and guest trends across your entire venue.

Boost Spend with Mobile Ordering

Enable guests to order and pay directly from their tables using their phones, encouraging impulse add-ons and easing staff pressure.

Streamline Kitchen Operations

Remove bottlenecks for large parties by letting guests pre-select meals in advance for faster service and smoother workflows.

Centralise Every Till Point

Manage touch-screen POS terminals, split bills effortlessly, update pricing, and sync sales directly back to your core system.

Ready to Streamline Your Entire Hospitality Operation?

See how Alacer’s unified cloud platform eliminates software silos, saves staff time, and maximises your revenue.

Book a Personal Demo Speak to an Expert

Why Hospitality Businesses Choose Alacer

Tailored to Your Operations

Never pay for features you don't use. The system is configured explicitly for your venue type.

Future-Proof Your Business

Stay ahead of industry trends with roadmap updates driven by real-world feedback from hospitality operators.

Eliminate Downtime with Pro Help

Rely on 24/7 UK-based support who understand daily service pressure, and resolve bottlenecks instantly.

Trusted By UK Hospitality Businesses

Join hospitality professionals using Alacer for stress free, 360-degree control.

The staff got up to speed very quickly as the system is very easy to use and offers great functionality"

Laura Oliphant. The Coll Hotel

We've cut out mistakes which can harm reputations and profitability."

Mark Ayre, Manor House Lindley

I would recommend Alacer to a property of any type or size as it includes features for all hospitality businesses."

Daniel Nutt, The Sitwell Arms

From splitting bills between multiple bedrooms to insisting that guests must book a table before booking a bedroom., Alacer does things that no other systems can.

Jason Davidson, The Champany Inn

Alacer is an expertly thought out system, with a bespoke service & approach from day one. This is backed up by knowledgeable and customer focused staff, allowing the technology to talk for itself.

Carol-Anne Vereker, The Bell Inn & Hotel

Frequently Asked Questions

Everything You Need to Know About Alacer

▶ What makes Alacer different from legacy hospitality software providers?

Alacer is built from the ground up as a modular, unified cloud ecosystem. Unlike rigid legacy systems, you only select and pay for the modules you actually need, all managed seamlessly through a single user interface with zero software silos.

▶ How does Alacer handle ongoing system updates and new features?

All updates are included as standard and implemented via the cloud with minimal downtime. Our product roadmap is heavily driven by real-world feedback from UK operators, meaning you continuously get new tools designed to save your staff time and increase revenue.

▶ What kind of onboarding and training is provided for our team?

You are supported every step of the way by our UK-based implementatin team. We work with on any data migration, system configuration, and comprehensive staff training so your team feels confident from day one of live service.

▶ Can we start with a core system and add more modules later as we grow?

Absolutely. Our modular architecture is designed precisely for growth. You can start with the specific tools your venue needs today, and effortlessly scale up by integrating additional modules as your business expands.