Yes, if you want to sell gift vouchers online, we will work with your web designers to get the voucher engine implemented at your property.
Provide a Personalised Gift Experience, Effortlessly
Get an Additional Revenue Stream to help Increase your Bottom Line
In the hospitality and leisure industry there is enormous opportunity to sell gift vouchers. Research indicates that a significant number of vouchers are not even redeemed, meaning 100% of the sale is profit. Using a disparate system to sell gift vouchers can become problematic as purchase volumes increase; from a redemption perspective, the customer will be kept waiting as staff switch between systems, and commission fees may become untenable.
Whether you want to sell physical monetary vouchers or gift experiences online, view outstanding voucher liabilities or create bespoke offers which are unlocked with promotional codes, we make it a seamless experience which will help to drive incremental sales.
With Alacer's Voucher Management software you can manage, track and redeem vouchers across your entire operation, completely commission-free, with an optional fulfilment service that takes care of the logistics and an online experience that does not send your customer to a separate third-party website.
Zero Commission
Sell monetary or gift experience vouchers without attracting commission-fees. Track every voucher from sale to redemption or expiry, to gain complete visibility of voucher liabilities. Vouchers purchased online can be physically fulfilled as an optional service, providing a complete, hassle-free solution.
Online Promotions
Create exclusive online promotions by suggesting relevant options for additional offers to help increase overall sales. Create complimentary, discounted or multi voucher deals that can be unlocked with special promotional codes.
Website Integration
A seamless, mobile-optimised bespoke design interface will entice customers to make a purchase. Easy for your customers to use and simple for you to maintain. Purchaser and voucher recipient details are captured and can be used for future marketing campaigns.
Frequently Asked Questions
Can I sell gift vouchers in-house and online?
Can I create promotional codes to offer discounts?
Yes, promo codes are a great way to incentivise your customers to make a purchase.
What happens when a customer wants to redeem their voucher?
Vouchers can be redeemed anywhere in the property, including the EPOS till points. Simply enter the voucher code and the system will take care of the rest - double redemption is prevented by the unique voucher number.
What delivery methods can my customers choose from?
This is totally your choice. Customers can elect to have their vouchers sent to them via email or post. Email delivery is free and instant, whereas postal vouchers will be subject to delivery costs and leadtime.
Who handles the fulfilment of vouchers requiring to be sent via post?
At Alacer, we have an in-house team for exactly this purpose, or if you prefer, you can manage the fulfilment yourself.
How can I see what vouchers have been sold and how many are yet to be redeemed?
Voucher sales and outstanding voucher obligations are viewable via the voucher management screen.
What happens to vouchers that don't get redeemed?
The entire voucher goes straight to your bottom line! You decide the terms of sale i.e. how long the voucher is valid for, which department the revenue is attributed to and the system records this.
What payment methods can my customers use to purchase vouchers?
Payments can be taken via any of your normal purchase methods i.e. cash or credit card but currently there is no way to add a voucher sale to a guest's main bill.
Are sales of gift vouchers subject to commission fees?
No, all vouchers sales are totally free of any commission charges.
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