We have many years' experience of transitioning customers from existing systems. We work to an approved 'blueprint' implementation which we'll share with you and your team. Upon receiving your signed order, we assign a Project Manager who oversees the entire implementation ensuring highest quality and customer satisfaction.
Seamless Hotel Management, Simplified
An all-in-one cloud PMS built to eliminate manual admin, speed up front-of-house operations, and drive direct bookings
Manage Every Stage of the Guest Journey
Everything you need to handle reservations, guest stays, and front desk operations.
Give your customers a warmer welcome, enhance their stay experience, and eliminate queuing at check-in and checkout. With Alacer's cloud hotel PMS software, you can manage reservations, guest requirements, payments, and operations from one central point. Whether guests want to select their preferred room at the point of booking, reserve a table in the restaurant, arrange a spa treatment, or log other special requests, this time-saving tool helps you manage all front office operations within a centralised environment and from anywhere in the property.
Core Capabilities
Lightning-Fast Check-Ins
Accelerate guest arrivals with streamlined front desk tools, instant room allocation, and automated workflows designed to eliminate peak-time queues.
Unified Department Sync
Seamlessly connect room reservations with your on-site restaurants, spa treatments, and leisure facilities without manual re-keying or errors.
Automated Yield & Rates
Dynamically adjust room rates based on real-time occupancy and booking lead times to maximise your RevPAR during peak demand periods.
Quick Reservations
Speed Up Check-Ins & Welcome Guests Faster
Take the friction out of front-desk arrivals and get guests settled into their rooms without the wait. Give your reception team instant access to live availability and clear pricing, smooth check-in checklists, fast express checkouts, and easy ways to link restaurant meals straight to the room.
Guest Engagement
Turn First-Time Guests Into Lifelong Regulars
Stay connected with your guests effortlessly, from the moment they book to long after they head home. Send friendly emails and messages automatically, remember their favorite rooms and special requests for their next stay, and easily see how they found you so you can bring more people back through your doors.
Group Bookings
Make Group Stays Simple from Check-In to Checkout
Take the stress out of managing large parties, and corporate groups. Bring all multi-room bookings into one clear view, upload guest lists instantly without typing everything out by hand, and give your guests flexible ways to pay their bills.
Easy Transactions
Keep Billing Clear and Effortless
Bring all guest charges and meal plans together in one place without the paperwork. Easily track daily arrivals and departures while automatically sending food, drink, and spa purchases straight to the main guest bill.
Customise Rates
Maximise Revenue with Smart, Flexible Pricing
Automatically adjust your room rates based on live occupancy and booking demand. Boost your profits effortlessly during peak seasons while staying competitive year-round.
Web Bookings
Drive Commission-Free Direct Bookings
ecure direct reservations straight through your website. Automatically sync real-time rates, eliminate manual paperwork, and offer popular extras at checkout to boost spending per stay.
Business Analytics
Keep Your Finger on the Pulse
Track financial performance and key trends instantly. Use real-time graphical dashboards showing turnover, profit margins, and performance data to make smart business decisions fast.
Frequently Asked Questions
How easy is it to switch from our existing PMS system to Alacer?
What happens to our historical booking data when we switch systems?
It is important that all financial data is correct and therefore we do not recommend importing any historical data. As part of the go-live process you will enter any upcoming guest reservations. Many customers like to treat this exercise as part of their training as it gives their team more confidence in using the system. Our implementation team will be on hand to guide you through the process.
Does your software work on any device?
The Alacer suite of software will work on any device with a Windows® operating system.
Do you have integrations to other systems?
The Alacer suite of hospitality software enables you to do most things in the one system. However, we do integrate with third party systems for ancillary systems such as TV, door locks, mini bars etc. We also work with many of the key channels and OTAs.
What property types does Alacer support?
The Alacer software is modular by design, which makes it perfect for customers large and small. Our clients range from gastropubs to 5-star spa hotel resorts, and anything in between.
Are there any minimum PC specifications?
We recommend a PC running Windows® 7 or above and with 4GB of RAM
Ready to Streamline Your Operations?
Complete the form to request your personal demonstration