Yes. There is no limit to the number of dining areas you can set up in the system. You can easily track and analyse revenue associated with each of the different areas too.
Seamless Restaurant & Bar Operations, Simplified
An all-in-one hospitality platform built to speed up service, eliminate billing bottlenecks, and protect your margins
Manage Every Stage of the Dining Experience
Everything you need to handle table bookings, floor service, and kitchen communication.
Streamline your floor and protect your margins. With Alacer's restaurant and bar software, you can run a smoother, more cost-efficient operation from one central point. Manage table reservations, floor plans, EPOS billing, and kitchen order routing without switching systems. Whether diners are booking directly online, splitting complex group bills in seconds, or charging food and drink tabs straight to their room, this time-saving tool keeps your front-of-house and kitchen teams perfectly synchronised—ensuring faster service turns and a protected bottom line.
Core Capabilities
Smart Table Management
Maximise covers without overbooking using a visual restaurant reservation system that balances walk-ins dynamically with kitchen capacity.
Fast EPOS & Room Charging
Eliminate billing bottlenecks and empower staff to split complex group bills in seconds while transferring charges instantly to hotel room bills.
Instant Kitchen Routing
Cut ticket times and eliminate paper mistakes with instant order transmission straight from the floor to kitchen printers or display screens.
Easy Reservations
Maximise Table Covers Without Overbooking Stress
Give your front-of-house team a visual restaurant reservation system that makes booking and seating guests effortless during peak service hours. Dynamically balance walk-in guests with your actual kitchen capacity, suggest optimal booking slots to fill gaps, and securely hold back key allocations for hotel residents.
Table Management
Design Flexible Floor Plans and Drive VIP Service
Create customisable restaurant layouts to offer more flexibility via a drag-and-drop section designer. Schedule use of layouts using a built-in calendar and view guest history of table and food preferences to ensure returning guests are treated as VIPs.
Efficient Service
Fast Service and Flexible Bill Splitting
A visual touch-screen interface makes it easy for busy servers to take orders efficiently. Support a variety of ways to split tabs—including direct transfer to a guest's room bill, account, or membership, while applying audited discounts and redeeming gift vouchers instantly via EPOS.
Repeat Business
Drive Guest Loyalty & Targeted Marketing
Store customer data relating to previous reservations, cancellations, average spend, and specific purchases. Use this insights data to provide a highly personalised dining experience and facilitate targeted marketing campaigns that encourage repeat bookings.
Web Bookings
Drive Commission-Free Direct Bookings
Empower guests to book tables directly through your website 24/7 without making a phone call. Online reservations sync straight into your restaurant diary to prevent overbooking, while automated email confirmations and secure payment integrations save your front-of-house team hours of administrative work.
Order & Pay at Table
Speed up Service
Empower guests to browse, order, and pay directly from their own smartphones. This streamlined process completely eliminates bar queues and waiting times, freeing up your front-of-house staff while encouraging higher-spending orders throughout the service.
Takeaway/Click & Collect
Unlock Extra Revenue
Alacer makes offering home delivery and Click & Collect a breeze. Expand your reach to diners who prefer not to dine in, unlocking a lucrative and vital extra revenue stream for your business.
Kitchen Management Display
Streamline Kitchen Operations
In the fast-paced environment of a restaurant kitchen, every second counts, and accuracy is paramount. Introducing a kitchen management display screen can revolutionise the way your kitchen operates. By transitioning from traditional paper checks to a digital system, you can significantly enhance order accuracy, speed up service times, and improve communication between front-of-house and back-of-house staff.
Business Analytics
Real-Time Data Insights
Comprehensive reporting is at the core of the Alacer system allowing you to easily keep your finger on the pulse of your business with real-time graphical displays containing turnover, margins, key statistical trends and performance indicators.
Frequently Asked Questions
Does the system support multiple dining areas within the property?
Yes, all transactions from the time your guests arrive at your property can flow to the main restaurant bill.
I want to take reservations via telephone and online, should I be worried about overbooking?
No, with Alacer the restaurant diary gets updated in real-time as the reservations are made, regardless of the booking source.
Can I hold back a portion of my tables for residents?
Yes, it is very easy to block tables to ensure your resident guests are able to dine with you.
Can my servers take orders and payments at the table?
Yes, our software works on tablets meaning the server does not have to return to a main terminal to process orders, they are sent directly to the bar or kitchen. The tablets even support a wifi enabled PDQ for further efficiencies.
What type of food and drink establishments does Alacer support?
We work with gastropubs, bars, casual and fine-dining restaurants as well as hotels, spas and resorts with multiple dining areas and options.
Ready to Streamline Your Operations?
Complete the form to request your personal demonstration