RESTAURANT PREORDERING

Restaurant Pre-Ordering

Effortlessly manage pre-orders for group dining

Alacer's online pre-ordering feature lest your guests take charge of managing their own orders, making it a fantastic option for large group bookings where you offer a set menu or at peak times when demand at the restaurant is exceptionally high e.g. Valentine's, Mothering Sunday, Easter and Christmas.

Email Ordering Links

Create customised email templates so the lead guest can easily share a menu link with their entire party, allowing individual choices in one streamlined order.

Automatic Emailing

The pre-order menu links can be set to automatically send when a party exceeds a certain size or specific dietary needs are highlighted in a booking, the system intuitively sends the appropriate menu.

Set Preorder Groups

The lead guest can designate select members of their party so they have the ability to order on behalf of others e.g. children/infants.

Gives You Complete Control

Get a view of the reservation from within Restaurant Manager, allowing you to effortlessly track pending tasks and send timely reminders to lead guests about upcoming menu selections. Plus, easily view all dietary preferences and special notes for a seamless guest experience.

Real-Time Order Status

The lead guest can see in real-time who has made their food choices and who might need a gentle reminder. In just a single click, menu links can be re-sent or they can delve into each guest's order details, all from within a single screen. Orders flow directly to EPOS too.

Cater for Dietary Needs

Dietary preferences are managed by the guest and get directly communicated to the chef. This ensures that every meal is tailored to each guest's unique needs, but also prevents unsuitable selections and accommodates specific allergies.

Deposits and Payments

You decide the rules; Fixed deposit per person, a percentage of the total, or no deposit at all. The remaining balance is settled on the day, with deposits clearly visible against the reservation for staff and easy refunds or adjustments if plans change—all managed seamlessly within Alacer, no extra apps or commissions required.

Key Benefits

FOR YOUR RESTAURANT

Effortless Reservations - Handle large bookings with ease.
Faster Service - Give your kitchen a head start.
Smooth Operations - Optimise staffing and prep.
Better Accuracy - Predict demand, reduce waste.
Higher Profits - Cut costs, boost upselling.
Save Time - Minimise errors, improve efficiency.
Grow Your Database - Capture guest data for future engagement.

FOR YOUR GUESTS

Easy Ordering - let all guests browse and select their meals effortlessly.
Quicker Service - enjoy faster service with pre-orders, even at peak times.
Personalised Meals - Address dietary needs or preferences upfront.
Stress-Free Planning - Simplify organising big get-togethers.

Alacer's unique 'one-system' solution helps both of our properties ensure they deliver a personal service by streamlining their busy operations, we saw a noticeable increase in bottom-line within the first three months

The King Charles Hotel & The Inn on the Lake

Alacer is an expertly thought out system, with a bespoke service & approach from day one onwards. Alacer listen to the industry and to their customers, producing a very relevant and modular based system that works. This is backed up by knowledgeable and customer focused staff, allowing the technology to talk for itself

The Bell Inn & Hotel

Our installation ran very smoothly due to our trainer working closely with us to meticulously plan and execute our go-live. The staff got up to speed very quickly as the system is very easy to use and offers great functionality.

The Coll Hotel

Whenever I have an issue the support team respond quickly and professionally. I would recommend Alacer to a property of any type or size as it includes features for all hospitality businesses.

The Sitwell Arms Hotel

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