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Focus on Your Guests and Let the Software do the Rest

Handle even the most complex spa, beauty and wellness requirements with ease

At Alacer we offer everything to keep your spa running smoothly, by bringing all functions together in one system. 

The perfect solution for both day spas and spa/stay packages to help you deal with enquiries more efficiently, improve guest engagement, manage treatment rooms, resources & availability, schedule and book treatments, classes & leisure activities and manage club memberships.

For residential guests you can easily link a bedroom booking, leisure activity, spa appointments and other special requests to a single record, giving you a comprehensive guest profile, which is accessible to all, from anywhere in the property.

We help you to streamline daily operations and provide outstanding levels of service that will generate more profit, drive loyalty and repeat business.

Comprehensive reporting is at the heart of the system and allows you to monitor business performance, identify areas to improve efficiency and maximise profitability by using real-time detailed financial information that is always at your fingertips.

Additional Software Modules

Popular Add-ons that will take the core system further

Web bookings

Take direct bookings with ease

Gift Voucher Management

Flexible options to sell gift vouchers

Membership Management

No limit to the number of membership types

Room Rates

Automate room rates in line with occupancy

Channel & OTA Management

One place to update room availabilty

Restaurant & Bar Management

All customers receive a first-class service


Manage all tills from a central point

Stock Management

Keep track of items from anywhere in your business

Payment Processing

Process all customer payments securely

Order at Table

Contact-free ordering at table.

Alacer's unique 'one-system' solution helps both of our properties ensure they deliver a personal service by streamlining their busy operations, we saw a noticeable increase in bottom-line within the first three months

Laura Degiorgio, Manager, The King Charles Hotel & The Inn on the Lake

Alacer has helped us to be much more efficient. We are able to access the system from the office or at home which is great, as any changes we made are instantly updated which makes coordination between different departments much easier and less time-consuming

Charles Ullmann, The Royal Oak

I would thoroughly recommend the Alacer PMS, particularly for a property with a wide range of operations like ours. The comprehensive range of modules and inherent lack of troublesome interfaces makes the system extremely attractive. The absence of up-front costs and a single, inclusive ongoing monthly fee also makes switching to Alacer an easy decision

Roger McPherson, Bicester Hotel, Golf and Spa

Alacer is an expertly thought out system, with a bespoke service & approach from day one onwards. Alacer listen to the industry and to their customers, producing a very relevant and modular based system that works. This is backed up by knowledgeable and customer focused staff, allowing the technology to talk for itself

Carol Ann Vereker, The Bell Inn & Hotel

Our installation ran very smoothly due to our trainer working closely with us to meticulously plan and execute our go-live. The staff got up to speed very quickly as the system is very easy to use and offers great functionality.

Laura Oliphant, The Coll Hotel

Whenever I have an issue the support team respond quickly and professionally. I would recommend Alacer to a property of any type or size as it includes features for all hospitality businesses.

Daniel Nutt, The Sitwell Arms Hotel

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