Provide a Personalised Gift Experience, Effortlessly
Get an Additional Revenue Stream to help Increase your Bottom Line
In the hospitality and leisure industry there is enormous opportunity to sell gift vouchers. Research indicates that a significant number of vouchers are not even redeemed, meaning 100% of the sale is profit. Using a disparate system to sell gift vouchers can become problematic as purchase volumes increase; from a redemption perspective, the customer will be kept waiting as staff switch between systems, and commission fees may become untenable.
Whether you want to sell physical monetary vouchers or gift experiences online, view outstanding voucher liabilities or create bespoke offers which are unlocked with promotional codes, we make it a seamless experience which will help to drive incremental sales.
With Alacer's Voucher Management software you can manage, track and redeem vouchers across your entire operation, completely commission-free, with an optional fulfilment service that takes care of the logistics and an online experience that does not send your customer to a separate third-party website.
Frequently Asked Questions
Yes, if you want to sell gift vouchers online, we will work with your web designers to get the voucher engine implemented at your property.
Yes, promo codes are a great way to incentivise your customers to make a purchase.
Vouchers can be redeemed anywhere in the property, including the EPOS till points. Simply enter the voucher code and the system will take care of the rest - double redemption is prevented by the unique voucher number.
This is totally your choice. Customers can elect to have their vouchers sent to them via email or post. Email delivery is free and instant, whereas postal vouchers will be subject to delivery costs and leadtime.
At Alacer, we have an in-house team for exactly this purpose, or if you prefer, you can manage the fulfilment yourself.
Voucher sales and outstanding voucher obligations are viewable via the voucher management screen.
The entire voucher goes straight to your bottom line! You decide the terms of sale i.e. how long the voucher is valid for, which department the revenue is attributed to and the system records this.
Payments can be taken via any of your normal purchase methods i.e. cash or credit card but currently there is no way to add a voucher sale to a guest's main bill.
No, all vouchers sales are totally free of any commission charges.