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Online Bookings Made Easy

Offer customers a seamless web booking experience, all commission-free!

Having a web presence with the ability for guests to book online is considered a ‘must-have’ for forward-thinking hospitality businesses.  But not all web offerings are created as equal, some may cause you extra work and can be expensive. A flexible solution which integrates with a core PMS will provide guests with a seamless experience and save you time, as the real-time feed means you are not having to re-key data, and it will give you confidence to make all availability bookable online as it is virtually impossible to overbook.

Whether you are a restaurant who needs an online reservation diary, a hotel who wants to get more web bookings, a spa or leisure club who want to allow guests to register for classes or book treatments, host events and want to sell tickets online or you want to create 'web only' offers or sell monetary and experience gift vouchers online, you can do it all without incurring any third-party booking or commission fees.

With Alacer's web engines you can offer customers all your services via your own website, with a consistent look & feel that is easy to use.  Fully responsive and highly customisable to match your company branding, it works equally well on a PC, tablet or mobile device. 

Offer direct bookings that are not subject to commission-fees

Fast & Convenient

Allow customers to make a reservation without having to pick up the telephone and increase profits by offering direct bookings that are not subject to commission-fees. All booking data is updated in real time ensuring you do not overbook or over-commit resources.

A highly customisable web booking engine

Responsive Design

The online booking engine is highly customisable, may be designed to match your company website and is fully responsive, so works on a PC, tablet or mobile phone.

Safe & reliable tokenised credit card payments

Accurate & Secure

Removes the potential re keying errors often associated with manually transcribing data. All payments are safe and reliable, using fully tokenised credit card details.

Allow guests to book additional services to personalise their stay

Upsell Opportunity

Allow your guests to personalise their stay and book additional items to enhance their visit. Create bespoke packages to increase sales during seasonal periods. Drive repeat business and associated spend by offering discounts for bulk booking.

Alacer's unique 'one-system' solution helps both of our properties ensure they deliver a personal service by streamlining their busy operations, we saw a noticeable increase in bottom-line within the first three months

Laura Degiorgio, Manager, The King Charles Hotel & The Inn on the Lake

Alacer has helped us to be much more efficient. We are able to access the system from the office or at home which is great, as any changes we made are instantly updated which makes coordination between different departments much easier and less time-consuming

Charles Ullmann, The Royal Oak

I would thoroughly recommend the Alacer PMS, particularly for a property with a wide range of operations like ours. The comprehensive range of modules and inherent lack of troublesome interfaces makes the system extremely attractive. The absence of up-front costs and a single, inclusive ongoing monthly fee also makes switching to Alacer an easy decision

Roger McPherson, Bicester Hotel, Golf and Spa

Alacer is an expertly thought out system, with a bespoke service & approach from day one onwards. Alacer listen to the industry and to their customers, producing a very relevant and modular based system that works. This is backed up by knowledgeable and customer focused staff, allowing the technology to talk for itself

Carol Ann Vereker, The Bell Inn & Hotel

Our installation ran very smoothly due to our trainer working closely with us to meticulously plan and execute our go-live. The staff got up to speed very quickly as the system is very easy to use and offers great functionality.

Laura Oliphant, The Coll Hotel

Whenever I have an issue the support team respond quickly and professionally. I would recommend Alacer to a property of any type or size as it includes features for all hospitality businesses.

Daniel Nutt, The Sitwell Arms Hotel

Frequently Asked Questions

A guest should be able to complete their booking in just a few clicks.

Yes, our design team will work closely with you and your website developers so your booking engine mirrors the look and feel of your company website.

Yes, the calendar view will display live availability and rates.

Yes, treat the booking engine as an extension of the core Alacer system. All web reservations will follow the same process as bookings you take in person or via the telephone.

Yes, it is very easy to promote additional items for guests to select which will help to drive additional revenue for the business.

Yes, availability is displayed in real-time and reflects all bookings, regardless of their source.

No, the Alacer booking engines can be configured to accommodate hotel bookings, restaurant reservations, leisure classes, spa treatments and gift vouchers. It is commonplace for properties to use a combination, so they can consistently give their guests the seamless experience they demand. 

Yes, all of our web booking engines are designed to work exclusively with the core Alacer PMS.

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