Puts You Firmly in Control
A Flexible EPOS solution designed specifically for your hospitality business
Many hospitality businesses are multi-faceted nowadays and rely on seamless ordering, sales & billing and stock control to keep their operations running smoothly. A flexible EPOS system which integrates with a core PMS will centralise customer data to give you an accurate view of preferences and purchase history. See who your most loyal guests are and target those who haven’t visited for a while with offers and promotions to entice them to become returning guests.
If you are a bar, restaurant, spa, wellness retreat, leisure facility or hotel with a gift shop, or any hospitality business where customers want to purchase items, you need to process sales quickly and efficiently and without having to worry about switching between multiple systems or missing transactions due to broken or ineffective interfaces.
With Alacer's EPOS software you can easily switch between restaurant and bar view to speed up service, any sales can be added to a main guest tab, bills can be split in a multitude of ways, and you can keep track of inventory levels, all from one place.
Frequently Asked Questions
The Alacer EPOS system was designed from the ground up for the hospitality industry. It supports daily tasks such as adding/removing ingredients from a dish, moving bar orders to the bill, splitting the bill, sending orders straight to the kitchen and managing tables. For more complex properties where they have a spa selling retail items, golf shop, gift shop or places where guests can purchase items, it will track all purchases back to the guest profile, so you see everything about the guest in one place.
We have many years' experience of transitioning customers from existing systems. We work to an approved 'blueprint' implementation which we'll share with you and your team. Upon receiving your signed order, we assign a Project Manager who oversees the entire implementation ensuring highest quality and customer satisfaction.
The EPOS system is an extension of the core Alacer PMS, which means all information is in real-time and there is no requirement for any third-party interfaces or integrations.
Powerful reporting allows you to analyse your sales at item level with real time graphic displays and reports, instant margin analysis and year on year comparisons.
Alacer's EPOS system will operate from a mobile device so staff can quickly and easily process sales across your entire property, including spa, golf or gift shop and in any bar or restaurant. We recommend a device with a minimum 7inch screen with an 800x600 screen resolutions.
Alacer can supply EPOS terminal and peripheral devices including printers, RFID readers, Finger Print Scanners, Magnetic Swipe card readers etc. If you have existing kit, we will work with you to try to utilise that, but we review this on a case-by-case basis.
If the network onsite is still operational, an internet connection is not required to run Alacer’s EPOS system.