The Alacer EPOS system was designed from the ground up for the hospitality industry. It supports daily tasks such as adding/removing ingredients from a dish, moving bar orders to the bill, splitting the bill, sending orders straight to the kitchen and managing tables. For more complex properties where they have a spa selling retail items, golf shop, gift shop or places where guests can purchase items, it will track all purchases back to the guest profile, so you see everything about the guest in one place.
Hospitality EPOS Software for Hotels, Restaurants & Spas
An all-in-one till system built to connect your entire venue, simplify payments, and protect your profits
Put Your Entire Operation in Safe Hands
Designed specifically for bars, restaurants, spas, wellness retreats, leisure clubs, and hotel gift shops.
Running a modern hospitality venue means handling everything from restaurant meals and spa treatments to leisure bookings and retail sales. You need a system that lets your team process purchases quickly and easily without juggling multiple platforms or getting stuck behind slow checkouts. Alacer brings your whole operation together in one place. By connecting seamlessly with your main booking system, it helps you see what your guests love, spot who hasn’t visited lately, and send friendly offers that bring them back through your doors.
Core Capabilities
Instant View Switching
Keep queues short during busy periods by switching effortlessly between your restaurant, bar, and retail layouts with a single tap.
Flexible Billing & Room Tabs
Take the stress out of group payments by splitting bills in any way your guests want, or charge food and treats straight to their hotel room.
Real-Time Stock Control
Protect your profits and stop waste in its tracks by automatically keeping track of your stock across every part of your business from one screen.
Easy Seating
Turn more Tables and Cut Wait Times
Eliminate guesswork during peak service hours with a visual floor plan that lets your team quote accurate waiting times, seat walk-in guests instantly, and link tables together for larger parties. By keeping service moving and matching table availability to live demand, you can turn more covers, reduce customer wait times, and drive higher daily revenue without front-of-house stress.
Order Anywhere
Take Orders Tableside and Speed Up Service
Eliminate mistakes and cut down waiting times by giving your team mobile ordering tools right at the table. With a simple, visual screen layout, servers can send food and drink orders straight to the kitchen or bar instantly. This cuts down unnecessary trips back and forth, speeds up table turnaround, and delivers a smoother, more attentive dining experience that keeps guests happy and spending.
Efficient Billings
Splits Bills Instantly and Turn Tables Faster
Remove the friction from end-of-meal payments with flexible bill-splitting options tailored for groups. Whether guests want to divide bills evenly, pay for individual items, or charge food and drink purchases directly to their hotel room accommodation bill, your team can settle tabs quickly and accurately—eliminating front-of-house bottlenecks and keeping service moving.
Discounts & Vouchers
Redeem Vouchers Instantly at the Till
Maximise promotional impact while keeping your books balanced. Staff can apply discounts and process gift vouchers effortlessly right at the EPOS till point, automatically updating sales audit reports without administrative delays or risk of errors.
Fully Secure
Protect Transactions with Role-Based Access Control
Keep your tills secure and restrict sensitive functions with robust staff authentication. Whether using fingerprint readers, swipe cards, or secure keycodes, managers can easily control permissions while allowing team members to effortlessly switch between restaurant and bar views with complete peace of mind.
Live Stock
Automate Stock Control & Protect Profit Margins
Get total visibility over your inventory without the manual overhead. Alacer automatically updates stock levels as items are sold from the tills, instantly logs waste to help you track shrinkage, and makes moving stock between locations effortless. Save time, eliminate stockout surprises, and keep your business running smoothly.
Frequently Asked Questions
Is the Alacer EPOS designed specifically for restaurants and bars?
How easy is it to switch from our existing EPOS solution to Alacer?
We have many years' experience of transitioning customers from existing systems. We work to an approved 'blueprint' implementation which we'll share with you and your team. Upon receiving your signed order, we assign a Project Manager who oversees the entire implementation ensuring highest quality and customer satisfaction.
Does the EPOS integrate with my PMS?
The EPOS system is an extension of the core Alacer PMS, which means all information is in real-time and there is no requirement for any third-party interfaces or integrations.
What level of reporting is available?
Powerful reporting allows you to analyse your sales at item level with real time graphic displays and reports, instant margin analysis and year on year comparisons.
Alacer's EPOS system will operate from a mobile device so staff can quickly and easily process sales across your entire property, including spa, golf or gift shop and in any bar or restaurant. We recommend a device with a minimum 7inch screen with an 800x600 screen resolutions.
Do I have to source my own EPOS hardware?
Alacer can supply EPOS terminal and peripheral devices including printers, RFID readers, Finger Print Scanners, Magnetic Swipe card readers etc. If you have existing kit, we will work with you to try to utilise that, but we review this on a case-by-case basis.
Will EPOS work if my internet goes down?
If the network onsite is still operational, an internet connection is not required to run Alacer’s EPOS system.
Ready to Speed Up Service and Cut Wait Times?
Complete the form to request your personal demonstration