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ALL-IN ONE PROPERTY MANAGEMENT SOFTWARE

AUTOMATE OPERATIONS & CONTROL EVERY ASPECT OF YOUR HOTEL

Drive Higher Revenue and Effortless Guest Experiences

Bring Your Front Desk, Back Office, and Online Channels Together to Eliminate Silos and Boost Profitability

Running a hotel shouldn't mean fighting with disconnected systems. Alacer brings every department of your property together into a single, unified cloud platform. By replacing fragmented legacy tools, we help your team save time, eliminate costly transcription errors, and focus entirely on delivering a five-star guest experience.

Whether you want to protect your margins with automated dynamic pricing, capture commission-free income through direct web bookings, or seamlessly link a guest's spa and dining tabs back to their room folio, our powerful tools give you total, stress-free control over your property’s performance.

Operational Outcomes

Streamline Daily Operations and Maximise Guest Satisfacion

Maximise Revenue, Not Commissions

Stop losing margin to third-party travel sites. Drive high-converting, commission-free reservations straight through your own website while automatically updating availability across all channels in real time to completely eliminate double-bookings.

End Front Desk Bottlenecks

Speed up check-ins and check-outs to leave a lasting first impression. Give your reception team instant access to guest preferences, history, and cross-department spending so they can provide personal, friction-free service even during peak changeover hours.

Turn Data Into Higher Profit Margins

Stop guessing your nightly rates. Comprehensive, real-time financial reporting gives you deep insight into business performance, allowing you to spot profitable trends, adjust pricing dynamically, and protect your bottom line.

Complete Property Ecosystem

Designed to Protect Your Margins and Automate Every Department

Room Rates Icon

Never Leave Money on the Table During Peak Seasons

Stop manually second-guessing your nightly rates. Automatically adjust room pricing based on live occupancy levels to capture maximum profit when demand spikes.

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Channels Icon

Completely Eliminate Overbookings Across All Channels

End booking anxiety. Real-time synchronisation instantly updates your availability across every third-party site the second a room is sold.

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Web Bookings Icon

Stop Losing Margin to Third-Party Travel Sites

Drive high-converting, commission-free reservations straight through your own website with a frictionless booking engine designed for guests.

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Events Icon

Easily Coordinate Complex Group Itineraries

Transform multi-room conferences, weddings, and private functions into a smooth schedule, preventing internal conflicts and scheduling clashes.

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Spa Icon

Maximise Ancillary Revenue from Leisure Facilities

Effortlessly manage facility schedules, treatments, and guest bookings while keeping every transaction tied securely to the primary room folio.

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Memberships Icon

Drive Long-Term Loyalty and Recurring Revenue

Flexibly manage unlimited membership types, tier benefits, and renewals to turn casual visitors into repeat, high-value brand advocates.

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Vouchers Icon

Unlock Instant Cash Flow with Gift Vouchers

Open up a lucrative income stream by letting customers easily purchase, and redeem gift vouchers online or on-site.

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Restaurant Icon

Deliver Five-Star Dining Experiences That Turn Tables Faster

Keep kitchen and floor teams tightly synchronised so you can serve guests quickly, eliminate order mistakes, and maximise table turnover.

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POS Icon

Gain Centralised Control Over All Till Points

Manage pricing, stock, and user permissions across every bar, restaurant, and shop till instantly from a single administrative hub.

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Payments Icon

Protect Revenue with Frictionless, Secure Payments

Speed up checkouts and eliminate human error with fully integrated payment processing that safeguards sensitive customer card data.

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Stock Icon

Stop Food and Material Waste Across Your Business

Automatically track stock levels from delivery to consumption, protecting your profit margins from unseen shrinkage and over-ordering.

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Order at Table Icon

Boost Average Spend with Contact-Free Ordering

Allow guests to order and pay directly from their tables using their phones, encouraging impulse add-ons while reducing pressure on floor staff.

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Pre-Ordering Icon

Streamline Large Group Service with Pre-Ordering

Remove kitchen bottlenecks for events and large parties by allowing guests to pre-select meals, guaranteeing faster, smoother service.

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Alacer's unique 'one-system' solution helps both of our properties ensure they deliver a personal service by streamlining their busy operations, we saw a noticeable increase in bottom-line within the first three months

The King Charles Hotel & The Inn on the Lake

Alacer is an expertly thought out system, with a bespoke service & approach from day one onwards. Alacer listen to the industry and to their customers, producing a very relevant and modular based system that works. This is backed up by knowledgeable and customer focused staff, allowing the technology to talk for itself

The Bell Inn & Hotel

Our installation ran very smoothly due to our trainer working closely with us to meticulously plan and execute our go-live. The staff got up to speed very quickly as the system is very easy to use and offers great functionality.

The Coll Hotel

Whenever I have an issue the support team respond quickly and professionally. I would recommend Alacer to a property of any type or size as it includes features for all hospitality businesses.

The Sitwell Arms Hotel

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