We have many years' experience of transitioning customers from existing systems. We work to an approved 'blueprint' implementation which we'll share with you and your team. Upon receiving your signed order, we assign a Project Manager who oversees the entire implementation ensuring highest quality and customer satisfaction.
Event Management Software for Hotels, Conferences & Venues
An all-in-one platform built to bring together your event bookings, streamline planning, and maximise your venue's profitability
Organise Every Event with Absolute Confidence
Designed specifically for hotels, weddings, conferences, banqueting suites, and multi-room function venues.
Running a successful venue means juggling everything from large multi-day conferences and weddings to intimate meetings and bespoke catering. You need a system that lets your team coordinate every detail smoothly without juggling separate spreadsheets, missing tasks, or risking double bookings. Alacer brings your entire event operation together in one place. By combining live room availability, custom menus, and clear task assignments, it helps your team deliver flawless guest experiences while protecting your bottom line.
Core Capabilities
Seamless Department Handover
Keep your kitchen, front desk, and events teams completely aligned with instant department-specific sheets that ensure every detail is captured and actioned.
Effortless Guest Bedroom Blocking
Maximise accommodation revenue during large events by instantly viewing room availability, placing temporary holds, or block-booking rooms alongside event scheduling.
Professional Automated Communications
Impress clients from the first enquiry with polished, company-branded booking confirmations and correspondence sent directly without manual re-keying.
Simple Bookings
See Every Room and Rate at a Glance
Manage all room availability from a single calendar view. Give your front desk clear visibility to process reservations quickly and send professional confirmations without switching screens.
Effective Planning
Scale From Small Meetings to Multi-Day Events
Manage everything from intimate board meetings to multi-day conferences. Bring all event details, schedules, and requirements together into a single, seamless schedule your whole team can follow.
Custom Menus
Create Tailored Dining Experiences for Every Event
Design bespoke event menus and pricing with ease. Quickly generate custom place cards featuring guest names and individual meal choices to keep service running smoothly from kitchen to table.
Task Management
Keep Every Team Aligned and on Track
Assign tasks to specific departments or team members, and use reusable event templates to ensure no detail is ever overlooked. Keep your front desk, housekeeping, and events teams perfectly coordinated.
Flexible Billings
Handle Central or Individual Guest Settlements
Streamline event payments with completely customisable billing options. Handle central master invoicing, individual guest settlement on departure, or any combination your clients require.
Business Analytics
Make Smarter Decisions with Real-Time Insights
Track financial performance effortlessly. Use live graphical dashboards covering turnover, profit margins, and key performance trends to monitor your hotel's profitability at a glance.
Frequently Asked Questions
How easy is it to switch from our existing Event Management system to Alacer?
What happens to our events booking data when we switch systems?
It is important that all financial data is correct and therefore we do not recommend importing any historical data. As part of the go-live process you will enter upcoming event bookings. Many customers like to treat this exercise as part of their training as it gives their team more confidence in using the system. Our implementation team will be on hand to guide you through the process.
Team members who have the appropriate user level access may can view bedroom availability, hold the rooms, or even block book rooms as part of an event.
Yes, you can bring information together in one easy-to-read event sheet tailored for each team or department. It is very easy to publish separate copies for your teams and your customer.
Can I send automated confirmations and correspondence via the system?
Yes. It is very easy to send professional-looking, company branded communications without the need to re-key data.
Are there any minimum PC specifications?
We recommend a PC running Windows® 7 or above and with 4GB of RAM
Ready to Elevate Your Event Planning?
Complete the form to request your personal demonstration