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ALL-IN-ONE RESORT & LEISURE MANAGEMENT SOFTWARE

MANAGE YOUR ENTIRE RESORT COMPLEX FROM ONE UNIFIED PLATFORM

Streamline Every Department with Resort Management Software

Connect rooms, spa, golf and dining on a single cloud platform so your teams stop working with disconnected systems and start protecting your profit margins

Running a successful resort means coordinating accommodation, spa treatments, golf tee times, leisure activities, and multiple dining venues without letting things slip through the cracks. Alacer’s all-in-one cloud property management system brings every department together in real time, eliminating separate, unlinked software solutions so your staff can focus entirely on delivering a seamless guest experience.

 

Resort Performance

How Alacer Transforms Resort Operations & Revenue

Link Every Guest Touchpoint to a Single Record

Unify room reservations, spa appointments, activity schedules, and restaurant tabs into a single central profile. Give your team instant visibility into guest preferences and spending history to deliver personalised service across every visit.

Eliminate Overbookings Across All Facilities

End scheduling anxiety. Real-time synchronisation instantly updates your availability across every department and third-party booking channel the second a room, tee time, or treatment is sold.

Turn Multi-Department Data into High-Margin Growth

Replace fragmented spreadsheets with central financial clarity. Monitor live performance across bedrooms, F&B, and leisure facilities from interactive dashboards to make proactive pricing decisions, and maximise total RevPAR.

Complete Resort & Leisure Ecosystem

Everything You Need to Run Your Resort

Spa Icon

Maximise Resource Utilisation and Treatment Revenue

Effortlessly manage therapist schedules, treatment rooms, and activity bookings while keeping every transaction tied securely to the primary room bill.

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Memberships Icon

Drive Long-Term Loyalty and Recurring Revenue

Flexibly manage unlimited membership types, tier benefits, and renewals to turn casual local visitors into repeat, high-value brand advocates.

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Events Icon

Easily Coordinate Complex Group Itineraries

Transform multi-room conferences, weddings, and private functions into a smooth schedule, preventing internal conflicts and scheduling clashes.

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Web Bookings Icon

Stop Losing Margin to Third-Party Travel Sites

Drive high-converting, commission-free reservations straight through your own website with a frictionless booking engine designed for guests.

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Room Rates Icon

Automate Rate Strategies to Maximise Occupancy and RevPAR

Monitor and adjust room pricing dynamically based on demand to protect your average room rates while ensuring offer consistency across channels.

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Channels & OTAs Icon

Maximise Online Exposure Across All Booking Channels

Automatically distribute rates and inventory to third parties from one place, ensuring seamless two-way synchronisation to completely eliminate overbookings.

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Restaurant Icon

Deliver Five-Star Dining Experiences That Turn Tables Faster

Keep kitchen and floor teams tightly synchronised so you can serve guests quickly, eliminate order mistakes, and maximise table turnover.

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EPOS Icon

Gain Centralised Control Over All Till Points

Manage pricing, stock, and user permissions across every bar, restaurant, and shop till instantly from a single administrative hub.

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Payments Icon

Protect Revenue with Frictionless, Secure Payments

Speed up checkouts and eliminate human error with fully integrated payment processing that safeguards sensitive customer card data.

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Stock Icon

Stop Food and Material Waste Across Your Business

Automatically track stock levels from delivery to consumption, protecting your profit margins from unseen shrinkage and over-ordering.

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Order at Table Icon

Boost Average Spend with Contact-Free Ordering

Allow guests to order and pay directly from their tables using their phones, encouraging impulse add-ons while reducing pressure on floor staff.

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Pre-Ordering Icon

Streamline Large Group Service with Pre-Ordering

Remove kitchen bottlenecks for events and large parties by allowing guests to pre-select meals, guaranteeing faster, smoother service.

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Alacer's unique 'one-system' solution helps both of our properties ensure they deliver a personal service by streamlining their busy operations, we saw a noticeable increase in bottom-line within the first three months

The King Charles Hotel & The Inn on the Lake

Alacer is an expertly thought out system, with a bespoke service & approach from day one onwards. Alacer listen to the industry and to their customers, producing a very relevant and modular based system that works. This is backed up by knowledgeable and customer focused staff, allowing the technology to talk for itself

The Bell Inn & Hotel

Our installation ran very smoothly due to our trainer working closely with us to meticulously plan and execute our go-live. The staff got up to speed very quickly as the system is very easy to use and offers great functionality.

The Coll Hotel

Whenever I have an issue the support team respond quickly and professionally. I would recommend Alacer to a property of any type or size as it includes features for all hospitality businesses.

The Sitwell Arms Hotel

Ready to Streamline Your Operations?

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