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An End-to-End Solution Provides Everything You Need in One Place

Gives you all the functionality you require in one system

Many hospitality businesses use multiple applications to run different parts of the organisation. With Alacer you can tie all departments together with one centralised solution that puts your data in one place, giving you the reporting and visibility you need across the entire business.

No matter what your size, our system can grow and adapt to suit your business now and into the future with one, all-encompassing software platform. Modular by design you can add functionality as you need it. Each module is focused on a different aspect of a typical hospitality business.

No need to manage multiple systems, various interfaces or deal with different support teams; Alacer is the one-stop-shop for all your hospitality needs. 

Key Features and Functionality

Property Management

Whether you are a pub with rooms, boutique, budget or city centre hotel or a multi-property hotel group, we make it easier to manage your guests every last detail to ensure you offer an exceptional level of service.

Functions & Events

Handles all event types, from a small meeting room to a multi-day, multi-room conference. An easy-to-use calendar allows you to keep track of your events schedule to ensure no details are left out.

Restaurant & Bar

Everything you need to manage a busy restaurant or hotel bar. Give your customers a faster service and run a more cost-efficient operation. Easily stay on top of tabs, bills and on-hand stock.

Spa, Wellness & Leisure

Whether your guests request a one-off beauty treatment, round of golf, weekly class or residential package, Alacer can handle even the most complex spa, golf and leisure requirements.

Room Rates

Adjust and adapt your room rates in line with occupancy and leadtime to booking. Alter prices based on availability to get more bookings and boost profits on reservations made during popular periods.

Channel & OTA Management

Update availability across all channels from one place and receive third-party bookings directly into the system, reducing administration costs and mistakes whilst helping to drive sales.

Clubs & Memberships

Handles clubs, memberships, subscriptions and accounts. Create membership types, issue membership cards, track activity, or charge items to a member's account, all in one place.

Gift Vouchers

Flexible options for selling commission-free gift vouchers. All gift vouchers can be managed, tracked and redeemed across your entire operation, and includes an optional fulfillment service.


All tills work with a central system enabling you to manage all places where guests can order items. Integrates ordering, billing and stock control without the need for interfaces.

Stock Control

Simplify the stock taking process and get a more accurate view of stock levels across multiple locations. An up-to-date stock report means you only order what you need, when you need it.

Payment Processing

Handle payments securely. Alacer's payment processing options will save you time by automating payments as well as safely collecting and storing guest credit card details.

Keep your finger on the pulse of your business with real-time graphical displays containing turnover, margins, key statistical trends and performance indicators.

Makes it easy to offer food & drink for delivery/collection and can be a great way to generate additional income.

Allow customers to order and pay for food and drinks in a contact-free and socially distanced manner.

Alacer's unique 'one-system' solution helps both of our properties ensure they deliver a personal service by streamlining their busy operations, we saw a noticeable increase in bottom-line within the first three months

Laura Degiorgio, Manager, The King Charles Hotel & The Inn on the Lake

Alacer has helped us to be much more efficient. We are able to access the system from the office or at home which is great, as any changes we made are instantly updated which makes coordination between different departments much easier and less time-consuming

Charles Ullmann, The Royal Oak

I would thoroughly recommend the Alacer PMS, particularly for a property with a wide range of operations like ours. The comprehensive range of modules and inherent lack of troublesome interfaces makes the system extremely attractive. The absence of up-front costs and a single, inclusive ongoing monthly fee also makes switching to Alacer an easy decision

Roger McPherson, Bicester Hotel, Golf and Spa

Alacer is an expertly thought out system, with a bespoke service & approach from day one onwards. Alacer listen to the industry and to their customers, producing a very relevant and modular based system that works. This is backed up by knowledgeable and customer focused staff, allowing the technology to talk for itself

Carol Ann Vereker, The Bell Inn & Hotel

Our installation ran very smoothly due to our trainer working closely with us to meticulously plan and execute our go-live. The staff got up to speed very quickly as the system is very easy to use and offers great functionality.

Laura Oliphant, The Coll Hotel

Whenever I have an issue the support team respond quickly and professionally. I would recommend Alacer to a property of any type or size as it includes features for all hospitality businesses.

Daniel Nutt, The Sitwell Arms Hotel

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