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Home Delivery and Click & Collect made Simple

We make it easy for you to offer food & drink for delivery or collection.

Alacer’s ‘Food to Go’ software is helping hotels, restaurants, pubs, and cafes to generate additional income and reach diners who are still nervous about dining out or operate in areas which have an enforced local lockdown.

Even businesses who at first didn't think takeaway was a good fit for their business model have opened their doors and are now reaping the benefits of this lucrative and important revenue stream.

If you are looking for a way to drive revenue, Alacer's 'Food to Go' module is the answer!

 

Do everything via the easy to use administration panel.

Simple to Set Up

An easy-to-use administration panel makes set up fast and painless. Our customer support will be on hand to help onboard you.

Fully customisble design

Fully Customisable

Use custom styles and colours to tailor the look and feel of menus to match your company branding.

Works on any device

Works on Any Device

Customers can order using their smartphone, tablet, or PC. No app or download required!

Menus can be built quickly and easily via the configuration screen

Unlimited Menus

Create as many menus as you wish, add daily specials and set times for menu availability.

Get an instant, real time view into orders

Operational Efficiencies

A real-time dashboard allows you to manage all orders from one screen so they are processed quickly and efficiently.

Customers enjoy safe and secure contactless payments

Contactless Payments

Fully secure online payments reduce unnecessary contact between customers and staff.

Keep customers updated on the status of their order

Real-time Updates

Customers are automatically notified when their order is being prepared, out for delivery or ready to collect.

Features At A Glance

Customer Login

Customers can create an account to save them time when ordering or viewing previous orders.

Menu/Item Images

Upload pictures to make your menu look great. Using imagery on menu items can really help to entice sales.

Delivery Driver Notes

Customers can enter special requests such as ‘Baby sleeping, please don’t ring doorbell’ or notes about the safe place to deliver.

Limitless Food Choices

Customise your menu with modifiers and preferences so customers can order what they want, exactly how they want it.

Scheduled Orders

Customers can quickly and conveniently order ahead for a future delivery/collection date.

Easy Repeat Orders

Customers who create an account can swiftly reorder items from past orders, saving them time on re-keying.

Cross Sell/Upsells

Suggest relevant pairings as your customer creates their order and raise average order values with menu upsell items.

Unlimited Discounts

Incentivise customers to order online, promote special offers, reward loyal customers or apologise for negative experiences.

Website Integration

Improve your customers’ web experience by integrating the online ordering widget into your existing website.

EPOS Integration

Online ordering works standalone or alongside the fully integrated Alacer EPOS system. 

Cloud Hosted

We use cloud platforms to provide best-in-class performance, security, and performance.

Full PCI Compliancy

We partner with payment providers who tokenise the card payment so you are not PCI liable.

During a time where everything was changing so quickly the Alacer system helped us to organise our ordering system ensuring we could operate efficiently within the guidelines given to us. We have had great feedback from our customers, many of whom will continue to use the system going forward out of choice. It is so easy and quick to use and has allowed us to adapt our business in a very short space of time, with great support from the Alacer team where needed.

Colin Kilby, GM - Director, Breckland Lodge

The Alacer ‘Food to Go’ software is spot on for our needs. The intuitive user interface means the process of customers placing orders and us accepting them is very quick and easy. The orders have literally come whizzing through. It really is a great tool to help boost our revenue during lockdowns and beyond.

Carol Anne Vereker

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