Customers can browse your branded online menu directly from their smartphone, tablet, or computer, select their items, customise their dishes, and check out securely in just a few clicks without needing to download a separate app.
'Food to Go' Online Ordering
Unlock New Revenue Streams with Seamless Delivery & Collection
Extend Your Reach Beyond the Dining Room
A frictionless, web-based ordering experience designed to convert local demand into consistent takeaway revenue.
Whether you are looking to offer delivery or click-and-collect, Alacer's 'Food to Go' module removes the technical barriers to entry. By providing a professional, branded ordering experience that works on any device—with no app download required—you can capture customers who are unable to dine in. Our platform streamlines the entire process, from intuitive customer ordering to real-time kitchen management, ensuring you can scale your takeaway operation without overwhelming your team.
Core Capabilities
Maximise Order Volumes
Increase your average basket size with smart cross-selling and upselling prompts, and encourage loyalty with unlimited customisable promotional discounts.
Operational Efficiency
Manage delivery and collection orders from a single, intuitive dashboard, with automated status updates that keep your customers informed and your kitchen focused.
Frictionless Customer Experience
Provide a premium, secure service with contact-free payments and the ability for guests to schedule orders in advance, all via a device-agnostic, app-free interface.
Simple to Set Up
Fast, Painless Onboarding
Get your online ordering live without technical roadblocks, supported by an intuitive administration panel and expert onboarding assistance.
Fully Customisable
Branded to Your Business
Strengthen your unique company identity and maintain a seamless visual experience by tailoring menu styles and colours to match your exact branding.
Works on Any Device
Zero Friction, No App Required
Remove barriers to ordering and reach more customers by letting diners browse and buy seamlessly using any smartphone, tablet, or PC without forcing them to download an app.
Unlimited Menus
Flexible Scheduling & Daily Specials
Drive sales and operational flexibility by creating as many menus as you wish, publishing daily specials, and scheduling precise times for menu availability.
Operational Efficiencies
Real-Time Order Control
Streamline your kitchen workflow and manage all delivery and collection orders smoothly from a single, live central screen so they are processed quickly and efficiently.
Contactless Payments
Secure & Streamlined Checkout
Protect your revenue and streamline operations with fully secure online payments that reduce unnecessary contact between customers and staff.
Real-time Updates
Peace of Mind & Fewer Phone Enquiries
Keep guests fully informed without tying up your front-of-house team. Automated status alerts let customers know instantly when their order is being prepared, out for delivery, or ready for collection—reducing inbound tracking calls.
Features At A Glance
Customer Accounts
Customers can create accounts to save time, speed up ordering, and easily view previous purchases.
Menu Pictures
Upload clear pictures to make your menu look great and entice customers to increase their spending.
Delivery Instructions
Let customers add drop-off details, such as quiet notes for a sleeping baby or safe delivery instructions.
Item Options
Customise your menu with modifiers and preferences so customers can order what they want, exactly how they want it.
Order Ahead
Let customers conveniently book future delivery or collection dates to plan ahead.
Quick Reordering
Allow logged-in customers to quickly reorder past favourites in seconds, saving them time.
Cross Sell/Upsells
Suggest relevant pairings as customers order to naturally raise your average spend per transaction.
Discounts & Offers
Run special offers, reward loyal customers, and encourage online ordering with custom discounts.
Website Integration
Embed the online ordering tool directly into your existing website to give customers a smooth journey.
EPOS Integration
Run your online ordering completely on its own or alongside the fully integrated Alacer EPOS system.
Cloud Hosting
Rely on dependable cloud platforms designed to deliver top-tier performance and security.
Secure Payments
Process transactions safely through AlacerPay, protecting your business from PCI liability and keeping customer data secure.
Frequently Asked Questions
How do customers place orders for takeaway or collection?
Can customers schedule orders for a specific collection time?
Yes. The system allows customers to choose a convenient collection or delivery time slot, helping your kitchen manage workflow and stagger order prep during busy periods.
Does your software work on any device?
The Alacer suite of software will work on any device with a Windows® operating system.
Does online ordering integrate with our core EPOS and kitchen management?
Completely. Every takeaway order syncs directly into your core Alacer system and routes straight to your kitchen displays or printers, eliminating the need to manually re-enter orders from third-party tablets.
How does this help us avoid high commission fees from food delivery marketplaces?
By providing your own direct online ordering platform, you keep your customer data and retain 100% of the revenue from commission-free web sales instead of losing a heavy percentage to third-party delivery apps.
Can we update our menus, items, or pricing on the fly?
Yes. You have full control to update your menu items, change prices, or mark items as "sold out" instantly from your centralized system so your online storefront always reflects live stock availability.
Ready to Boost Takeaway Revenue?
Complete the form to request your personal demonstration