AlacerPay is a fully integrated, secure payment processing solution built directly into the Alacer ecosystem. It handles card transactions seamlessly across your front desk, online bookings, ordering apps, and EPOS without requiring separate terminals or clunky third-party gateways.
Seamless Payments, Simplified Cash Flow
An all-in-one payment platform built to accelerate settlements, reduce admin, and protect your venue's bottom line
Manage Every Transaction Across Your Property
Everything you need to handle merchant services, online gateways, and terminal payments.
Payments in hospitality shouldn't slow you down—yet disparate systems, slow processing, and security headaches drain time and money. With AlacerPay, our all-in-one payment platform, your transactions integrate effortlessly across your entire property. Whether processing front desk check-outs, restaurant tabs, or online booking deposits, this seamless system protects your margins and accelerates cash flow from anywhere on site.
Core Capabilities
Supercharge Cash Flow
Get your revenue into your bank account faster with reliable next-day payouts, completely eliminating frustrating funding delays.
Zero Manual Admin
Save hours of back-office work every week by automatically locking every transaction directly into your PMS and EPoS.
Protect Your Bottom Line
Drastically cut down administration costs and guard your venue against costly chargebacks with full PCI compliance and secure tokenisation.
Hassle-free Transactions
Accept secure payments anywhere across your property
Take payments from any location such as reception, bar, restaurant, spa with mobile Chip & Pin payment Terminals.
Fully Integrated terminals
Seamless deposits, pre-auths, and bill splitting
Empower your team with next-generation Wi-Fi and cellular touchscreen terminals designed to make every transaction effortless. From handling room deposits and pre-authorisations to managing tips, split bills, and instant refunds, your staff can accept Chip & Pin, contactless, Apple Pay, and Google Pay with complete ease. (Keep an eye out for our upcoming Order & Pay at table feature!)
Secure & Protected
More time for guests, total peace of mind for you
By making payments fast and seamless, staff spend less time asking for payments, typing in numbers, and looking at their screens and more time connecting with guests.
Online payments
Secure bookings and deposits while you sleep
Turn your website into a 24/7 revenue generator. Let guests securely book experiences, rooms, and tables online with complete peace of mind, protected by advanced fraud prevention that keeps your revenue safe and chargebacks at bay.
Pay-by-link payments
Secure phone bookings and deposits instantly
Automatically generate and send branded emails with payment links to allow secure online payments, staged deposits, or card tokenisation for telephone bookings eliminating fraudulent chargebacks.
Tronc Management
Reduce Employer NIC and save money
Optional external TRON Management bypasses the business entirely, minimising Employer NIC, saving you money!
Features At A Glance
Secure Tokenisation
Credit card details are replaced with an encrypted token so sensitive data is never seen or collected.
Acquiring
AlacerPay handles the acquirers too; integrating seamlessly with your payment gateway, card network, and property bank.
One-click payments
Card information is collected from the start and ready to use for additional charges.
Easy Refunds
When a refund is needed, staff can apply it in seconds—even without the card being presented.
Virtual OTA Cards
Alacer recognises OTA virtual cards and automatically processes the payment at a time set by you.
Pay-by-Link
Send payment links for guests to complete pre-payment prior to arrival to save queues at check-in.
Pre-Authorisations
Easily manage deposits, pre-authorisations, and refunds, while keeping full track of payment statuses.
Payment Wallets
Supports payment methods linked to cards via mobile apps such as Apple Pay and Google Pay.
Why You'll Love It
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BETTER CASHFLOW: You will get fast access to funds, with next day settlements in 130+ different currencies. |
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SIMPLE & COST EFFECTIVE: One provider, one contact for help and support, consolidating all of your card business for ease of management and the best possible rates across the board. |
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STREAMLINE PAYMENT OPERATIONS: Automate and batch OTA virtual cards, reducing time spent on admin and making reconciliation effortless. |
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HAPPY GUESTS: Let your guests pay how they want—cards, Google Pay, Apple Pay, or pay-by-link—whether they’re booking online, checking in on-site, dining at your restaurant, or buying gift vouchers, or event tickets. |
Unlock Seamless Payments with AlacerPay - Watch Now!
Frequently Asked Questions
What is AlacerPay and how does it work?
Does AlacerPay help reduce our PCI compliance burden?
Yes. By utilising secure tokenization and robust encryption, AlacerPay significantly reduces your PCI-DSS scope and liability, ensuring that sensitive cardholder data is handled with the highest level of industry security.
Are payments automatically synced with bookings and EPOS orders?
Completely. Every transaction is automatically tied to the corresponding booking, guest invoice, or table bill in real-time, eliminating manual reconciliation errors at the end of the day.
Can we take prepayments, deposits, or pay-at-table payments?
Yes, AlacerPay supports flexible payment workflows. You can securely take deposits or full payments during web bookings, manage room bills at check-in, or allow guests to settle bills directly from their mobile devices at the table.
What kind of support is available if we encounter a payment issue?
Because AlacerPay is part of your unified Alacer platform, you have a single point of contact for both your software and your payment processing, ensuring fast, expert support whenever you need it.
Ready to Eliminate PCI Liability and Payment Friction?
Complete the form to request your personal demonstration