Once a group booking is made, the lead guest receives a customized email link. They can easily share this link with their party, allowing everyone to select their own individual meals and specify dietary requirements in one streamlined order.
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Seamless Group Pre-Ordering, Simplified
An all-in-one platform built to drive group pre-orders, give kitchens advanced visibility, and maximise dining room profitability
Empower Large Parties and Simplify Kitchen Planning
Everything you need to capture group bookings, collect advance orders, and prep with absolute precision.
Eliminate the chaos of large party management and give your kitchen the advance visibility it needs to prep smarter and reduce food waste. With Alacer's restaurant pre-ordering platform, groups can effortlessly submit their food choices ahead of time, ensuring seamless service the moment they walk through the door. Whether you are handling corporate dinners, family celebrations, or large table bookings, this tool lets your culinary team forecast demand accurately, streamline ingredient prep, and drive lucrative advance online orders without the manual back-and-forth within a centralised environment.
Core Capabilities
Kitchen Forecasting
Provide your culinary team with clear advance visibility of group orders to optimise prep schedules, minimise food waste, and eliminate service bottlenecks.
Frictionless Group Ordering
Allow party organisers to share custom digital menu links so guests can submit individual pre-orders, dietary requirements, and payments effortlessly.
Direct Group Bookings
Drive high-margin direct group bookings and online sales while bypassing heavy third-party marketplace commissions and manual spreadsheet tracking.
Effortless Group Pre-Ordering
Fill tables, not spreadsheets
Stop wasting hours chasing party menus and manual orders. Empower your lead guest to share a branded link so everyone picks their own meal. You secure higher spend upfront, eliminate day-of chaos, and give your kitchen precise data to prep with absolute confidence.
Automatic Emailing
Zero manual chasing, zero missed tables
Let Alacer PMS do the heavy lifting in the background. Set smart triggers so pre-order links dispatch automatically the moment a booking hits your party size threshold or flags specific dietary requirements, ensuring every menu gets sent out on time without lifting a finger.
Set Pre-Order Groups
Flexible ordering for families and tables
Simplify ordering for complex parties by allowing lead guests to designate specific members to order on behalf of others. Perfect for managing children, infants, or couples, ensuring every meal is assigned correctly without confusion.
Complete Reservation Control
Track progress and chase automatically
Manage every reservation in one clear view. Easily track pending pre-orders, send automated reminders to lead guests, and check all dietary notes instantly to ensure flawless service.
Real-Time Order Status
Live updates and EPOS sync
Give your lead guests live visibility over who has ordered and who needs a gentle nudge. Menu links can be re-sent instantly, and every completed choice flows directly into your EPOS system without manual entry.
Cater for Dietary Needs
Flawless allergen management made easy
Guests take ownership of logging their own allergies and dietary preferences directly through the pre-order link. This captures critical requirements upfront, preventing unsuitable selections and ensuring your team has clear, accurate data before service begins.
Deposits and Payments
Secure commitment, protect cash flow
Take complete control of your payment rules. Choose a fixed amount per person or a percentage of the total, protecting your business from empty tables while keeping balances transparent and adjustments effortless.
Key Benefits for Your Restaurant and Guests
For Your Restaurant
Effortless Large Bookings
Handle big groups seamlessly without the traditional admin headache.
Streamlined Kitchen Prep
Predict exact demand ahead of time to eliminate guesswork and cut food waste.
Maximised Table Revenue
Boost average spend per head through seamless upselling and higher upfront commitment.
Flawless Service Delivery
Give front-of-house complete visibility to serve tables smoothly and quickly.
Error-Free Operations
Eliminate manual entry mistakes by syncing pre-orders straight to your EPOS.
Hours Saved Weekly
Stop wasting valuable staff time chasing party menus and messy spreadsheets.
Built-In Marketing Reach
Capture valuable guest data automatically to fuel future repeat bookings.
For Your Guests
Zero Admin Stress
Plan group get-togethers easily without playing middleman for everyone's food choices.
Total Control Over Meals
Browse the menu and pick exactly what they want at their own convenience.
Seamless Dietary Safety
Log allergies and custom preferences upfront with absolute peace of mind.
Faster Dining Experience
Skip long waits on the day so they can spend more time enjoying the company.
Flexible Ordering
Let designated family members easily order on behalf of children or infants.
Transparent Group Billing
Easily track shared costs, split bills fairly, or pay individual balances without confusion.
Instant Digital Confirmation
Receive immediate booking and pre-order summaries for complete peace of mind.
Frequently Asked Questions
How do guests submit their food choices ahead of time?
Can pre-order links be sent out automatically?
Yes. You can set rules so that pre-order menu links are automatically triggered and emailed when a party exceeds a certain size or when specific dietary needs are highlighted during the booking process.
How are dietary requirements and allergies managed?
Dietary preferences and allergies are inputted directly by the guest. These details are communicated straight to the kitchen and highlighted on the order, preventing unsuitable selections and ensuring every meal is safely tailored.
Can we take deposits or payments alongside pre-orders?
Completely. You set the rules—whether that is a fixed deposit per person, a percentage of the total, or no deposit. Remaining balances are settled on the day, and all deposits are tracked clearly against the reservation within Alacer with no extra apps or third-party commissions required.
How do the pre-orders reach the kitchen and staff?
Everything flows directly into your core Restaurant Manager and EPOS systems. Staff can track pending menu selections, see live updates on who has ordered, send automated reminders to the lead guest, and send orders straight to the kitchen without manual data entry.
Ready to Streamline Kitchen Prep and Eliminate Table Bottlenecks?
Complete the form to request your personal demonstration