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Training Services

Comprehensive Training

Comprehensive Training

We continually invest in the features and usability of our system and strive to provide our customers with industry leading software—backed up by user-friendly support material. Our training team are experts at working with our customers, to help unlock the full potential of the Alacer Hospitality Suite and manage their business operation to maximise their profitability. 

All training delivered by certified trainers

Delivered by Experts

Effective training is critical to the successful use of software; we take a consultative approach and tailor the training to your exact needs. All our trainers have at least 5 years' experience of working in leadership roles in the hospitality sector - they've been in your shoes, understand the pressures of the job and can draw on their vast expertise to help your team become competent users of the system. Alacer is an accredited Gold Partner of the Training Foundation and all our trainers have gained their TAP qualification; an internationally recognised qualification in the training industry. 

Customised Training Options

Flexible Training Options

We offer a wide range of training options to suit any requirement and budget, from open training days around the UK to onsite training at a customer’s site. Whatever your requirements - from training new team members, refreshing your own skills, or to fully exploiting our software—we will find the most cost effective solution to meet your training needs. Our qualified trainers will help you through every step of using the Alacer system with the use of training laptops to allow ‘hands on’ learning and group discussions to confirm understanding.

Training Benefits

Training Benefits

Relevant to Your Precise Needs

We ensure you get trained on all of the key areas of the system as it relates to the way your business operates.

Consistency Across your Teams

Because your entire team use the same interface it makes it easier to re-train staff who move around the business.

Proper Hands-on Experience

We provide training laptops to ensure you gain experience in a safe environment and without affecting your operational installation.

The training was excellent and the Alacer Team provide a great service.

Joshua Oakes, House Manager, Hampton Manor

The training we received was second to none and the support we continue to receive is commendable

Laura Degiorgio, Manager, The King Charles Hotel & The Inn on the Lake

Alacer’s training and implementation teams made the process very stress-free and comfortable. The team all had experience working in the industry so they knew what was required

Charles Ullmann, Owner, The Royal Oak

Our installation ran very smoothly due to our trainer working closely with us to meticulously plan and execute our go-live. The staff got up to speed very quickly as the system is very easy to use and offers great functionality

Laura Oliphant, General Manager

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