A Comprehensive System Gives you Everything you Need

FEATURE & FUNCTIONALLY RICH

An End-to-End Solution Provides Everything You Need in One Place

Gives you all the functionality you require in one system

Many hospitality businesses use multiple applications to run different parts of the organisation. With Alacer you can tie all departments together with one centralised solution that puts your data in one place, giving you the reporting and visibility you need across the entire business.

No matter what your size, our system can grow and adapt to suit your business now and into the future with one, all-encompassing software platform. Modular by design you can add functionality as you need it. Each module is focused on a different aspect of a typical hospitality business.

No need to manage multiple systems, various interfaces or deal with different support teams; Alacer is the one-stop-shop for all your hospitality needs.

Alacer Software Suite

Manage Your Entire Venue Operation

Practical, modular hospitality software designed to seamlessly connect your front office, dining areas, and guest experiences into a single reliable platform.

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Comprehensive Software Suite

Software Built for Every Corner of Your Venue

Explore our modular software suite designed to connect your front office, restaurant service, and guest management into a smooth, everyday operation.

Front Office & Stays

✓ Seamless Stays & PMS

Food, Drink & EPOS

✓ Fast F&B Operations

Guest Experience & Revenue

✓ Maximise Venue Revenue

Key Features and Functionality

Whether you are a pub with rooms, boutique, budget or city centre hotel or a multi-property hotel group, we make it easier to manage your guests every last detail to ensure you offer an exceptional level of service.

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Handles all event types, from a small meeting room to a multi-day, multi-room conference. An easy-to-use calendar allows you to keep track of your events schedule to ensure no details are left out.

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Everything you need to manage a busy restaurant or hotel bar. Give your customers a faster service and run a more cost-efficient operation. Easily stay on top of tabs, bills and on-hand stock.

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Whether your guests request a one-off beauty treatment, round of golf, weekly class or residential package, Alacer can handle even the most complex spa, golf and leisure requirements.

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Adjust and adapt your room rates in line with occupancy and leadtime to booking. Alter prices based on availability to get more bookings and boost profits on reservations made during popular periods.

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Update availability across all channels from one place and receive third-party bookings directly into the system, reducing administration costs and mistakes whilst helping to drive sales.

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Handles clubs, memberships, subscriptions and accounts. Create membership types, issue membership cards, track activity, or charge items to a member's account, all in one place.

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Flexible options for selling commission-free gift vouchers. All gift vouchers can be managed, tracked and redeemed across your entire operation, and includes an optional fulfillment service.

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All tills work with a central system enabling you to manage all places where guests can order items. Integrates ordering, billing and stock control without the need for interfaces.

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Simplify the stock taking process and get a more accurate view of stock levels across multiple locations. An up-to-date stock report means you only order what you need, when you need it.

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Handle all payments securely. Alacer's payment processing options will save you time by automating payments as well as safely collecting and storing your guest's credit card details whilst ensuring PCI compliancy.

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Keep your finger on the pulse of your business with real-time reports and graphical displays/dashboards containing turnover, margin, key statistical trends and performance indicators.

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Allow customers to order and pay for food and drinks in a contact-free and socially distanced manner.

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Makes it easy to offer food & drink for delivery/collection and can be a great way to generate additional income.

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Seamless pre-ordering that supports large groups and improves your team's efficiency with faster, smoother service.

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When calls go unanswered, guests move on — often to an OTA or a competitor. Ali answers instantly 24/7, keeps bookings direct, and reduces missed enquiries.

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Alacer's unique 'one-system' solution helps both of our properties ensure they deliver a personal service by streamlining their busy operations, we saw a noticeable increase in bottom-line within the first three months

The King Charles Hotel & The Inn on the Lake

Alacer is an expertly thought out system, with a bespoke service & approach from day one onwards. Alacer listen to the industry and to their customers, producing a very relevant and modular based system that works. This is backed up by knowledgeable and customer focused staff, allowing the technology to talk for itself

The Bell Inn & Hotel

Our installation ran very smoothly due to our trainer working closely with us to meticulously plan and execute our go-live. The staff got up to speed very quickly as the system is very easy to use and offers great functionality.

The Coll Hotel

Whenever I have an issue the support team respond quickly and professionally. I would recommend Alacer to a property of any type or size as it includes features for all hospitality businesses.

The Sitwell Arms Hotel

Frequently Asked Questions

Everything You Need to Know About Our Modules

▶ Do I have to buy all the modules, or can I pick and choose?

Alacer is entirely modular by design. You only select and pay for the specific tools your venue needs today—such as Hotel PMS, EPOS, or Web Bookings—and you can seamlessly add more modules as your business grows.

▶ How do the different modules share data with each other?

All Alacer modules share a single, centralised database. When a guest books a room, orders food at the restaurant, or books a table, that information updates instantly across the entire system—eliminating manual re-typing and preventing errors between departments.

▶ What happens if we already use separate systems for different departments?

Alacer is designed to replace fragmented tools with a single unified ecosystem, but our team can also help you understand how to transition smoothly from legacy or standalone software.

Ready to Streamline Your Hospitality Business?

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